Questions about the AEOS architecture

Q: How open is the AEOS architecture? Does a JAVA enabled device work automatically when connected to AEOS?
A: Any JAVA enabled device that carries an object for AEOS or has an object in the AEOS object database works automatically when connected to the AEOS system.

Q: How will I know that JAVA is future-proof?
A: The installed base of applications and computers (over 800 million!!) running on Java is enormous, making it very likely that the JAVA technology is here to stay.

Q: Why is AEOS different from other solutions offering web integration?
A: The AEOS web integration is not only web based user interfaces but goes all the way, from embedded web in the hardware and carrying the information over wired and wireless web, to a web based user interface.

Q: Since AEOS is running on the internet, how secure are AEOS applications?
A: Actually AEOS is running using internet technology and therefore also benefits from available security developments made for the internet. All data is encrypted and you can also choose to have the AEOS system running on your dedicated security network.

Questions about the AEOS solutions

Q: As a security manager, how can I find the AEOS solution I need for my organisation (e.g. with a customized user interface)?
A: AEOS solutions are provided and implemented by a certified AEOS Business Partner or a Nedap sales office in your country.

Q: As a security installer, can I offer solutions to my clients based on the AEOS architecture?
A: Sure you can. Contact us and we will work out a way for you to become a certified AEOS Business Partner.

Questions about AEOS Faces

Q: What is AEOS faces?
A: AEOS faces is a simple, straight forward and intuitive graphical user interface that allows visualised (alarm) monitoring and command control. It is a framework that groups various alarms together in a single user interface, for example: access control, intrusion, intercom, light control and camera images, in order to support different people in their day-to-day security related tasks.

Q: For who is AEOS faces developed?
A: AEOS faces is a role-based user interface designed to support the tasks of daily users. It is intended for daily users such as guards, receptionist, office workers, etc.

Q: What makes AEOS faces different to other Security Management Systems?
A: Nedap realised that many existing security systems were providing organisations with less than optimal results. The advanced yet complex security management systems available today can only be effectively used by a limited number of trained staff. Lacking integration, simplicity and user-friendliness, these systems do not sufficiently support all staff, such as guards, receptionists or switchboard operators in their day to day security-related decisions. Therefore, Nedap developed AEOS faces to provide a solution. 

Q: Do I need to train my employees to be able to use AEOS faces?
A: AEOS faces is very simple to use. Being task oriented, the user interface only shows what the user needs. There is no extensive training required.

Q: Can I design my own security interface?
A: Yes, AEOS faces is designed to support each role within an organisation with its own interface. Our Certified Business Partners can tailor your interface to support the specific tasks of employees in a logical manner. For example, a receptionist makes different demands of the system to those of a security officer or logistics manager.

Q: Do I need to install client software to run AEOS faces?
A: Installation of client software is not necessary. AEOS faces is a web based application, accessible via any authorised PC in the network. This means that more employees can benefit from the possibilities offered by Nedap AEOS. And above all - you save on your IT costs.

Q: Can I integrate AEOS faces in my company intranet?
A: AEOS faces can be completely integrated in your company’s intranet.

Q: What do I need to run AEOS faces?
A: AEOS faces runs on top of the AEOS application. It is an extra feature of the AEOS security management system AEOS faces is completely web based and can be operated from any browser that runs applets (e.g. Internet Explorer or Netscape)

Q: How can users access AEOS faces?
A: You need to log on to AEOS in order to start up your AEOS face.

Q: Can I log all user actions?
A: User actions from AEOS faces are logged in AEOS audit trail (e.g. open a door, close a door).

Q: Do I need to remain logged in?
A: AEOS faces acts the same way as the AEOS event monitor: once you have logged in, you can close down the AEOS application and leave your AEOS face open.

Q: Is AEOS faces open?
A: AEOS faces uses open industry standards such as HTML, Javascript. AJAX (Asynchronous Javascript And Xml).

Q: Is the data communication secure?
A: Yes, the data communication is secured via SSL

Q: How can I buy AEOS faces?
A: AEOS faces is available from AEOS 2.1.

Q: Who can provide me with my own faces?
A: AEOS faces is delivered through our Certified Nedap Business Partners.

Q: Can I get references of AEOS faces?
A: Yes, upon request